Family Ford
 Sales 973-281-4245
Service 973-833-3107
30 NJ-183 Netcong, NJ 07857
Service :16 Maple Ave Netcong, NJ 07857
Today 9:00 AM - 8:00 PM Service 7:00 AM - 6:00 PM
Open Today !
Sales: 9:00 AM - 8:00 PM
Service: 7:00 AM - 6:00 PM
Parts: 7:30 AM - 5:30 PM
Body Shop: 8:00 AM - 5:00 PM
All Hours

General Maintenance Advice

Family Ford General Service

FordPass

Why should I choose Family Ford for service and repair?

Our technicians are part of a network of over 35,000 factory‐trained Ford technicians across America ready to service your car, truck or SUV. Their training was developed by the same company that designed, engineered and built your vehicle. This means we have the right parts, tools and techs to help ensure your service is done correctly the first time.

Other benefits of Family Ford service include:

  • Original equipment manufacturer (OEM) parts
  • Full-service maintenance
  • Expert heavy repair facility backed by Ford
  • Parts and labor warranties
  • Clean, comfortable waiting areas with free Wi-Fi
  • Shuttle service to and from your home
  • Friendly and knowledgeable staff
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Maintaining your vehicle

Routine maintenance, such as oil changes, having fluids checked/flushed and tune‐ups, can greatly increase your vehicle's performance and reliability as well as greatly extend its life. Failing to properly service your vehicle can result in increased repair costs, as well as greatly reduce its value for a future sale or trade‐in.

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Oil Change

Today's vehicle engines generally have extended oil‐change intervals beyond 3,000 miles, so it is recommended that you consult the specific maintenance schedule interval in your vehicle's owner manual.

At Family Ford, an oil change is so much more than just an oil change. When you come in for The Works,® you receive a complete vehicle checkup that includes a synthetic blend oil change, tire rotation and pressure check, brake inspection, Multi‐Point Inspection, fluid top‐off, battery test, and filter, belts and hoses check – all for a very competitive price.

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Fluid Levels

Having your fluids topped off is simple and can be performed in just a few minutes. These include oil, radiator, transmission, power steering, windshield washer and brake fluid.

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Filters

Your vehicle’s filters should be changed every 15K–30K miles. Most can be inspected and replaced during a routine oil change. These include the engine air filter, oil filter, fuel filter and cabin air filter.

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Spark Plugs

Your spark plugs should be changed every 100K miles. A bit more complicated than a routine oil change, the time and cost will depend on the year, make and model of your vehicle.

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Belts and Hoses

Belts and hoses play an integral part in your vehicle’s performance. As belts age, the rubber becomes brittle, causing it to crack. If the belt is showing signs of wear on its outer edge, this is also a sign that it will need to be replaced.

Since coolant temperature is about 200 degrees, the hoses that carry it are extremely important. A belt or hose failure can cause loss of both power steering and the electrical charging system, as well as an overheated engine. If your engine overheats, this can cause the cylinder heads to warp, resulting in a very expensive repair.

Hoses are generally inspected for softness and swelling, hardening, cracks, chafing and heat damage. If any of these issues are detected, your hoses will need to be replaced.

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Brakes

Brake issues can start out small but worsen over time. Waiting to have them repaired can greatly increase the costs involved. Having your brakes inspected during a routine maintenance visit can help save you both time and money.

Discs should be inspected for rough spots, warping or damage. If they are shiny and show little signs of wear, maintenance is likely not needed. If they are damaged or warped, these parts should be resurfaced or replaced immediately.

Your vehicle has rubber and metal brake lines and both can crack and leak. Our technicians will first examine the rubber hoses to ensure they are soft and don’t have cracks. They’ll then check the hard metal brake lines for corrosion and leaking. If either is damaged, replacement is recommended.

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Batteries

Today's vehicles are loaded with technology. That's why it's more important than ever to ensure your battery operates at peak performance. At Family Ford, we know exactly what battery is needed for your specific vehicle and can help guide you through what can be a somewhat complex process.

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Tires

Maintaining your tires not only helps keep you safe, it also helps your vehicle run more efficiently and extends the life of the tires themselves. Following these simple steps will help ensure you get the most out of your tires:

  • Have your tires rotated every 5,000 to 8,000 miles – see tire manufacturer for specific recommendations.
  • Check the pressure of all tires, including your spare, at least once a month when the tires are "cold," meaning that the vehicle hasn't been driven for at least three hours. Recommended air pressure for your tires can be found on the placard typically placed on the driver's side doorjamb.
  • Have your tires inspected during every service visit.
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FordPassTM Rewards Visa®

The card that makes it easy to rack up FordPass Rewards Points on purchases you already make -- from filling up at the pump to your monthly auto insurance payment and more.

Family Ford Special

The Works® Package

Synthetic Blend Oil Change & More

Includes: Tire Rotation and Pressure Check, Brake Inspection, Vehicle Checkup, Fluid Top-Off, Battery Test, Filter Check & Belts and Hoses Check

Family Ford Special

Low Price Tire

Guarantee

Why buy tires anywhere else, when your Ford Dealer offers all of this: • 17 major brands • 30-day price guarantee • All makes and models

Family Ford Special

Buy Four Select Tires

& Receive
$125 rebate or 27,000 Points

On these name brands: Bridgestone, Michelin, Firestone, Pirelli, Yokohama®, Hankook, Toyo®, Goodyear®, Cooper®, Dunlop®, General, Nitto®, BFGoodrich®, Kelly®, and Uniroyal®. FordPass Rewards members also earn 10 Points per $1 spent on Ford Service.

Family Ford Special

Wild Card

Savings Up To
$150

YOU SPEND
YOU SAVE
$100 - $249
10% Off
$250 - $499
12% Off
$500 - $999
15% Off
Family Ford Special

Pickup & Delivery

Complimentary

When you need service, your dealer will pick up your vehicle, service it at the dealership, and deliver it back to you. It's complimentary and available at participating dealerships.

Family Ford Special

Ford Mobile Service

Complimentary

Let your dealer come to you at your home or office to perform routine vehicle maintenance there on the spot. It's complimentary and available at participating dealerships.

Family Ford Special

Lifetime Brake Pad

Guarantee
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Brake Inspection

Complimentary

Inspect brake friction material, caliper operation, rotors, drums, hoses, and connections. Inspect parking brake for damage and proper operation.

Family Ford Special

Battery Test

Free

Visually inspect and test battery using tester.

Motorcraft® Tested Tough®

PLUS Batteries

$149.95 MSRP

or redeem 30,000 FordPass® Rewards Points

Motorcraft® Tested Tough®

PLUS Batteries

$149.95 MSRP

or redeem 30,000 FordPass® Rewards Points

Family Ford Special

Motorcraft® Warranty: Two Year

Unlimited mileage. Includes labor.

Motorcraft parts are covered for a full two years with unlimited mileage. Even limited labor costs are included.

Family Ford Special

FORD PARTS WARRANTY

FORD PARTS WARRANTY: TWO YEARS. UNLIMITED MILEAGE. INCLUDES LABOR.* Ford parts are original equipment for Ford, Lincoln and Mercury vehicles and can help restore new-vehicle-like performance and reliability. And they're covered for a full two years with unlimited mileage. Even limited labor costs are included.

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Ask your Service Advisor about how you can earn

FordPass Reward Points!

You can earn FordPass Rewards Points on vehicle service & maintenance then redeem your points for service, parts, and accessories!

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